Brand brand brand New report through the Financial Ombudsman provider reveal an 89% boost in the amount of complaints about credit.
This included a 130% increase in complaints about pay day loans and a 360% boost in complaints about instalment loans.
As a whole, 50% of complaints about credit solutions had been upheld in 2018/2019, an increase that is slight the 47% upheld in 2017/2018.
The report also highlights a 20-point upsurge in the sheer number of upheld complaints about present records and packed bank reports.
What exactly are clients complaining about?
While PPI-related complaints remain at high levels with 46per cent of most brand new complaints in the year 2018/2019 having a PPI connection, there has been some significant increases in credit rating complaints.
When we eliminate PPI through the equation, 33% of most complaints that are new to credit rating services and products such as hire purchase and financial obligation gathering. Continue reading “Huge rise in complaints over credit”